Hoymiles

Hoymiles Troubleshooting

Customer Wide Hoymiles Cellular Update

The Hoymiles monitoring app allows you to monitor your system’s production through your home’s internet connection.
In monitoring your system’s production, the S-miles Enduser app allows for energy monitoring directly from your cell phone.
It also helps us make improvements and adjustments. This allows us to track the data more effectively to ensure your system meets the production guarantee.

Step-by-step transcript

Customer Wide Hoymiles Cellular Update

1

Connect the phone to DTU wi-fi ( DTUP-(the last digits of the DTU serial number) it should say “connected, no internet” as it’s not an internet device ).

2

Open the S-Miles Enduser app

3

Click on the name icon (little person-looking icon on the left top part).

4

Click on “network configuration”.

5

Select Wi-Fi, remove DTU-W100 info, and enter your home Wi-Fi credentials carefully — mistakes will block the reset.

6

Click “Send to DTU”.

7

Click “Finish”.

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